Your privacy is important to us. Here's how we handle your data.
1. Introduction
Welcome to Travel With You Sdn Bhd. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and your rights regarding your information.
2. Information We Collect
We collect information to provide better services to all our clients. This may include:
- Personal Information: Name, email address, phone number, passport details, and other contact information.
- Payment Information: Credit/debit card details or bank information used for processing transactions.
- Travel Information: Details about your trip, such as flight, hotel, and itinerary preferences.
3. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: Processing bookings, issuing tickets, arranging accommodations, and other travel-related services.
- Customer Support: Responding to inquiries, complaints, and providing assistance related to bookings or services.
- Payment Processing: Handling payment transactions and refunds.
- Marketing and Promotions: Sending promotional offers, newsletters, or travel tips (you can opt out at any time).
- Legal and Compliance: Ensuring compliance with laws, regulations, and internal policies.
4. Sharing Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: Trusted partners such as airlines, hotels, and tour operators to fulfill your travel arrangements.
- Payment Processors: Third-party payment gateways for secure transaction processing.
- Legal Obligations: If required by law, regulation, or legal process (e.g., court order), we may disclose your information.
5. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including:
- Access: Request access to your personal information.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request deletion of your data, subject to legal and contractual obligations.
- Opt-Out: Choose not to receive marketing communications.
To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated directly to users.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:
Travel With You Sdn Bhd
Address: Stellar Suites SS-10-02, Jalan Puteri 4/7, Bandar Puteri 47100 Puchong, Selangor
Email: enquiry@travelwithyou.my
Tel: +60 13-2883003